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Troubleshooting

Problem What to do
Control cannot be found Confirm the current page, visible label, permissions and correct component type.
Test opens a warning or sign-in page Complete the approved entry flow for the new browser session. Direct navigation does not bypass authentication.
Menu is missing Check window size, permissions and the required parent menu.
Several controls have the same label Identify the intended dialog, grid or business record and ask your automation team to refine the target.
Search result is wrong Check the entered search text separately from the selected option.
Date change is not applied Move focus away from the date field before checking the result.
Grid row changes between runs Use a unique business value where available; review sorting, filters and paging.
Browser is invisible Check the project's execution setting for headless mode.
No evidence is available Check capture settings and selected formats before another run.
Timeout Check entry steps and labels first; increase the wait only for genuine application slowness.

Share the testcase name, failed step, expected result, error message and available evidence with your automation support team. Remove secrets before sharing.